What is a Help Desk?

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peter01
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Joined: Tue Mar 12, 2013 7:46 am

What is a Help Desk?

Post by peter01 »

Many corporations provide help desks for the use of their customers, offering support services via Internet or phone. Often, companies provide help desk services to their employees as well. In some cases, both customers and employees use the same help desk to obtain assistance, while in others separate support services are used.





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