What is the Buyer Protection Program?

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deser
Posts: 19
Joined: Wed Jul 21, 2010 12:37 pm

What is the Buyer Protection Program?

Post by deser »

The "Buyer Protection" icon below a merchant's name indicates that purchases made through Yahoo! Shopping at that merchant's site are protected from some types of fraud by the Yahoo! Buyer Protection Program.

All Yahoo! Store merchants and Yahoo! Shopping advertising partners are eligible to participate in this program. These merchants must earn and maintain a minimum 3-star average merchant rating. Purchases made from merchants which display the Buyer Protection icon at the time of purchase are covered by the program regardless of the merchant's status at the time a potential claim is filed. Important limitations apply.

In the unlikely event of fraud, the Yahoo! Buyer Protection Program provides an additional measure of safety.

Fraud is defined as:
1)Paying for an item that is not received
2)Receiving an item that is materially different than what is described.
jack123
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Joined: Wed Jul 21, 2010 4:43 pm
Location: U.K.
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Re: What is the Buyer Protection Program?

Post by jack123 »

Hi

The "Buyer Protection" icon below a merchant's name indicates that purchases made through Yahoo! Shopping at that merchant's site are protected from some types of fraud by the Yahoo! Buyer Protection Program.All Yahoo! Store merchants and Yahoo! Shopping advertising partners are eligible to participate in this program. These merchants must earn and maintain a minimum 3-star average merchant rating. Purchases made from merchants which display the Buyer Protection icon at the time of purchase are covered by the program regardless of the merchant's status at the time a potential claim is filed.


Thanks
diana123
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Joined: Mon Jul 19, 2010 4:39 pm
Location: uk
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Re: What is the Buyer Protection Program?

Post by diana123 »

The "Buyer Protection" icon below a merchant's name indicates that purchases made through Yahoo! Shopping at that merchant's site are protected from some types of fraud by the Yahoo! Buyer Protection Program.I purchased this from someone who had purchased the protection plan. The seller called them and told them she sold it to me. They then told me to send an email with my name, address, and information about product. I sent everything they requested along with pictures. I asked do you repair it or send a new one. They said they would send us out a gift card so we can replace. It was for a waterslide.
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